Flash - Switchhook

Description

Switchhook Flash lets you place a call on Consultation Hold and return to dial tone so that you can invoke station features. Unlike alternative signaling methods (see Recall and Ground Button), Switchhook Flash does not require the use of a third wire or second pair.

Conditions and Feature Interactions

Switchhook Flash and Calibrated Flash are mutually exclusive.

Programming

Enter the following parameters:

Flash Type: Normal

Low Flash Timer: value

High Flash Timer: greater than or equal to the low flash timer

Ground Button: no

Device Support

2500 model telephones

Operation

To generate a Switchhook Flash during a call:

To return to the held party when listening to busy, reorder, or ringback tone:

  1. Flash the switchhook.

  2. Dial the Call Hold Retrieve feature access code.

NOTE: If you generate a flash while listening to ringback tone, you will release the ringing party.